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Seniors Safety Line

Seniors Safety Line

The SSL is the only 24-hour crisis and support line for seniors in Ontario who have experienced any type of abuse or neglect. Callers receive emotional support, safety planning, information and referrals in over 200 languages.

    What is the Seniors Safety Line?

    The Seniors Safety Line (SSL) is operated by the Assaulted Women’s Help Line. The SSL is the only 24-hour crisis and support line for seniors in Ontario who have experienced any type of abuse or neglect. Callers receive emotional support, safety planning, information and referrals in over 200 languages. The SSL is a “senior friendly” service with a live counsellor available to help navigate often difficult systems, 7 days a week, 365 days a year.


    Who Can Call the SSL?

    The Seniors Safety Line (SSL) is open to any senior – female, male, two-spirit, trans or genderqueer. The SSL can address the diverse needs of those with disabilities, immigrants, persons of colour, lesbian, gay, bi-sexual persons, transgendered and two-spirit persons. We also provide information to relatives, friends, neighbours, caregivers and other service professionals who may have questions or concerns about an elderly person in their life.


    What Can You Expect When You Call?

    When you call the Senior Safety Line you will always reach a real person to speak with. Each call to the Senior Safety Line is unique. Some callers identify as survivors of abuse, some as abusive partners and some as concerned family members, friends and/or colleagues seeking help on behalf of someone else.

    Counsellors are always available to answer your questions about healthy relationships and how to handle an unhealthy or abusive relationship, so don’t hesitate to ask if something comes up throughout your conversation.

For more information please visit

Contact

If you would like to talk, the SSL Staff are there to listen – day or night.
1-866-299-1011

Online Counseling is also offered Monday-Friday from 11 AM-8 PM
www.awhl.org/online-chat

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